MPS an approved supplier on the NHS Better Purchasing Framework (BPF) for Cloud telephony solutions
Having supported medical practices for over 30 years we are delighted to announce that MPS is now an approved supplier on the NHS National Commercial and Procurement Hub Better Purchasing Framework (BPF) for Cloud telephony solutions.
The BPF has been developed by NHS England to provide medical practices with recommended suppliers, to ensure criteria around system functionality, service delivery and value for money are met. As part of the 2023/24 GP contract changes, new telephony solutions must meet prescribed criteria and must only be procured from suppliers appearing on the BPF.
As an approved telecommunications provider within the NHS Better Purchasing Framework (BPF), we are dedicated to connecting healthcare organisations and facilitating communication critical to patient care.
Our cloud communications solutions are designed to enhance connectivity, streamline operations and support the healthcare sector’s mission of providing high-quality care.
If you would like to discuss the telephony features required as part of the Framework, then we can help. In particular, these include call queueing with a “call back” option for callers, designed to enhance patient experience and reduce staff stress at busy times, as well as reports to help practices gain greater insight into telephony traffic and improve responsiveness further.