Flexible, intelligent communication solutions


Communication is at the heart of any organisation. At MPS Networks, we design and manage communication solutions tailored to your requirements. Together with our industry-leading partners, we provide powerful, flexible solutions which help drive business process change.

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How MPS can help


Cloud, on-premises and hybrid telephone systems

Enable flexible working. Improve customer service. Boost productivity and efficiency. Whether you’re operating from one or multiple locations, we have a range of intelligent solutions, including IP phones, IP softphones, mobile apps and other productivity-boosting applications.

Mobile communications with a range of flexible options

Mobile communications are all about flexibility. That’s why we offer a range of contract, device and mobile broadband solutions, with flexible and transparent finance options. All include our expert UK-based support to ensure you’re always getting the best service for your needs.

Our telephony partners


We’ve partnered with industry-leading communications brands to help provide intelligent and flexible services.

Horizon

Horizon is a pure cloud telephony solution built on the world-leading Cisco Broadworks platform. Delivering both functionality and scalability, it is suitable for organisations of all sizes.

Splicecom

Splicecom is an advanced, powerful Multi Application Platform which can be deployed as a pure cloud, on premises or hybrid solution to increase flexibility and resilience. Full Enterprise PBX functionality and scale-ability make it suitable for a broad range of organisations of all sizes.

Mitel

Mitel is a leading global provider of Enterprise cloud and on-premises telephony systems. Mitel’s MiVoice platform and MiCloud service simplify communications between offices and remote workers, with scalability up to 65,000 users.

NEC

NEC has been providing professional communication solutions for more than 50 years. From their award-winning SV systems to Interactive Voice Response, NEC is ideal for SMEs looking to collaborate seamlessly and enhance their customer experience.

Panasonic

A market leader in the SME space since the 1980s, in 2020 Panasonic announced its withdrawal from the global telephone systems market with effect from December 2022. We are able to support current and legacy systems indefinitely, and can advise on succession planning and replacement.

Our mobile telephony partners


O2

Part of the Telefónica group, O2 is a mobile network operator that runs 2G, 3G, 4G and 5G services in the UK, with over 32 million connections to their network. They also operate the O2 Wifi service all across the country. In 2020 the company was awarded Best Network Coverage in 2020 by Uswitch for the third year running.

EE

EE runs the largest and most advanced mobile network in the UK, delivering mobile and fixed communications services to more places than anyone else. By partnering with some of the biggest and most innovative technology companies in the world - including Apple, Google and Samsung - EE provides millions of customers with the best mobile, home and content experiences.

Vodafone

Vodafone is a leading telecommunications company whose purpose is to “connect for a better future”. It is the largest mobile and fixed network operator in Europe and the largest IoT connectivity provider in the whole world. Vodafone operates mobile and fixed networks in 21 countries and partners with mobile networks in 48 more.

Recent projects


The Busy Bees Group

MPS has been working with the customer since 2003 when it installed a number of small Panasonic telephone systems in Busy Bees nurseries. From a base of fewer than 30 nurseries in 2004, Busy Bees had big growth plans. This posed risks for the Busy Bees IT team around management, control, support and security of voice and data systems and networks,…

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New Dispensary Surgery

A combination of patient complaints about the call charges and the NHS Directive instructing practices not to use premium rate 0844 telephone numbers for patient calls, meant that the New Dispensary Surgery needed to review its communications.

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Frank Wise School

As with any school, Frank Wise School faces tough budgetary constraints. Over 85% of its budget is allocated to staff costs, as they are a special needs school. This means that the school has to be very careful with what it spends.

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Park Medical Centre

For some years, the Medical Centre had concerns raised by patients on how ineffective their old telephone system was and the problems it created for patients trying to get through to the surgery. The Centre needed a modern telephone system that could deal with the patient demands that they faced on a daily basis.

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Park Lane Surgery

The practice had a dated, analogue telephone system that had ceased to be fit for purpose. With only three lines in and out and no call-recording facility, staff had to wait for lines to be free at certain points in the day.

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Kellaway Building Supplies

Expansion and the acquisition of new businesses resulted in Kellaway using communication services from multiple suppliers, with varying levels of cost, service and support.

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King Edward VI Handsworth Grammar School

Safeguarding students is important for every school. This extends to the time spent online in the classroom. The school’s commitment to helping students embrace new technologies means a practical application in the classroom – allowing students to experience these technologies for themselves.

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Forest House Medical Centre

With such a busy practice, the phone calls coming in were unmanageable. In fact, patients calling in for emergency appointments were often met with an engaged tone and, on finally getting through, were often advised that all the appointments for the day had been booked.

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Clarendon Lodge Medical Practice

The practice had been tied into a contract, which funded the surgery phone system by using a non-geographic 0844 number for incoming calls. Despite capping the rebate from the previous provider such that the practice was not making any profit, a small number of patients were very vocal about the cost of calls to the surgery.

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King Edward VII School

The School had a number of specialist requirements such as Automated Text Alerts to notify parents of pupil absences or adverse weather conditions, the ability to contact “roaming” staff such as Premises Officers and Lunchtime Supervisors; and an overwhelming variety of constantly changing requirements for contact and voicemail from individual…

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De-Montfort Surgery

The practice phone system limitations often made it difficult for patients to get through to the surgery resulting in the De Montfort Surgery recording 52% patient satisfaction for GP Patient Surveys, some of the worst results in the region. Consultant and Surgery Business Manager Paul Houseman was tasked with improving the situation and GP…

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Four Shires Medical Centre

The Four Shires Medical Centre shares a waiting area with The White House and Mange Cottage GP practices. Each had their own phone systems, but the practices realised they could streamline their systems.

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NHS South West Commissioning Support Unit

The 19 health centres used a range of different telephone systems and fixed line services from a number of providers. Most of the telephone systems had been in place for up to 10 years and their functionality was less than adequate.

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Find out more about our flexible solutions


If you’re looking to enhance your office, home and hybrid working communications, speak to us to find out how our telephony, cloud and mobile services can help.

Call us on 0330 333 6400, e-mail info@mpsplc.co.uk, or use the form below.