Ask the right questions when choosing a business mobile provider

Mobile phones have become an essential tool for small and medium sized businesses, facilitating communication, productivity, customer engagement and operational efficiency. Incorporating mobile technology into business strategies can contribute significantly to success and growth in today’s fast- paced business environment.

Therefore, as with all business technologies, it is important to choose a service provider that best supports your financial and operational needs.

When choosing a mobile phone provider for your business, we think there are several important questions you should consider asking.

Download the questions as a pdf

Hopefully asking the following key questions will help guide your decision-making process.

  1. How many mobile networks choices do you offer in the areas where my business operates?
  2. What types of mobile plans do you offer and how do they align with my business’s needs?
  3. What is the pricing structure for your plans, including monthly fees, data limits, and additional charges?
  4. Do you offer any business-specific features or services, such as dedicated account managers or customised billing options?
  5. Can you provide references or case studies of similar businesses to mine that you have worked with?
  6. What level of customer support do you offer, and what are your response times for troubleshooting or technical issues?
  7. Do you offer flexible device options, such as the ability to bring your own device or choose from a range of smartphones?
  8. What security measures do you have in place to protect my business’s data and communications?
  9. Are there any specific restrictions or limitations on data usage, roaming, or international calls?
  10. What are the contract terms and duration, and are there any penalties for early termination?

Download the questions as a pdf

Make an informed decision

It’s important to thoroughly evaluate different mobile phone providers and their offerings to find the one that best meets your business’ requirements and budget. Additionally, consider reaching out to multiple providers and comparing their responses to make an informed decision.

MPS Business Mobile Solutions

As part of our end-to-end business communications service, MPS provides a range of flexible business mobile solutions powered by the UK’s top three networks, O2, Vodafone and EE as well as offering our own MPS Corporate Mobile service using the Three network. We also offer “Multi-Network SIMs” & Fixed IP SIMs from Pangea.

Having provided mobile services since 2000, our dedicated mobile consultancy team can build a mobile solution for your organisation on the best suited network and preferred. We are network agnostic and provide impartial advice across O2, Vodafone and EE.

We can offer advice on choice of mobile devices, SIM only contracts and Fixed IP Data SIMs using single or multi networks all backed by great customer service and a single point of contact.

Click here to find out more about our Business Mobile Solutions

Book a free business mobile audit