School MIS Telephone Integration

Call Connect for Education is a next generation communications solution for schools, that links your School MIS* to the MPS Study-Call Cloud Voice telephone system and provides the following features and benefits.

Download our Call Connect for Education datasheet

Call Connect Features

Inbound Screen Pop

When your telephone rings, the software on your PC monitoring your extension activates to provide a discrete on-screen display showing the caller’s number, name and address Book information for the caller.

Dashboard launches on answering call showing additional MIS information for the children associated with the caller, including photo, year, class, and DoB, recent attendance and bespoke alert notes (for safeguarding and other important information).

Information and option to launch Pupil Record in MIS varies according to the specific MIS and its communication functionality:

  • Instant caller recognition
  • Save 10-30 secs on every call
  • Great for diverse ethnicity, hard to spell names and where English is an alternative language
  • Enhanced customer service
  • Verify caller identity & parental responsibility
  • Ease pressure at busy times
  • Highlight Safeguarding Issues

*SIMS, Arbor, Bromcom and ISMAS supported – other School MIS on request

Outbound Communication

On screen click to dial parents & other contacts from MIS, Address Book or anywhere on screen. Improve the effectiveness of SMS and email communication by using accurately captured new numbers.

  • Never misdial
  • Save time

New Number Capture

When receiving a call from an unknown number, automatically capture the number with options add this to a parent or add to the Centralised Address Book linked to the Phone System Directory.

  • Accurate capture of changing Parent contact numbers
  • Parent and Business contacts
  • Maximise benefits from caller preview
  • Enhance SMS solutions- reduce failed messages

OFSTED Support

Provide demonstrable support for key OFSTED policies.

  • Safeguarding
  • Attendance
  • Inclusion
  • Parental Engagement

Download our Call Connect for Education datasheet

How MPS can help


Telephony

Simplify admin, cut costs and make your school more flexible and responsive with our range of telephony services. MPS provides IP telephony and messaging solutions, SIMS integration with your phone network, fixed budget calls and automated absence reporting and message delivery.

More about telephony

Managed IT services

To deliver the best education, schools and colleges need simple, seamless access to information. Get reliable high-speed broadband, essential applications for learning and expert support with our managed IT services.

More about IT services

Cyber security

Robust cyber security is a must-have for schools and colleges. From intuitive content filters and powerful firewalls to network access control, keep students safe from harmful content online and get vital protection for confidential data with our range of rigorous cyber security solutions.

More about cyber security

Networking and connectivity

Support your systems with high-performance data networking and connectivity. MPS Networks can design and implement new or upgraded infrastructure able to handle higher volumes of voice, video and data at greater speeds with no latency, with full lifecycle support for your network.

More about networks & connectivity

Recent projects


King Edward VII School

The School had a number of specialist requirements such as Automated Text Alerts to notify parents of pupil absences or adverse weather conditions, the ability to contact “roaming” staff such as Premises Officers and Lunchtime Supervisors; and an overwhelming variety of constantly changing requirements for contact and voicemail from individual…

Read More

King Edward VI Handsworth Grammar School

Safeguarding students is important for every school. This extends to the time spent online in the classroom. The school’s commitment to helping students embrace new technologies means a practical application in the classroom – allowing students to experience these technologies for themselves.

Read More

Frank Wise School

As with any school, Frank Wise School faces tough budgetary constraints. Over 85% of its budget is allocated to staff costs, as they are a special needs school. This means that the school has to be very careful with what it spends.

Read More

The Busy Bees Group

MPS has been working with the customer since 2003 when it installed a number of small Panasonic telephone systems in Busy Bees nurseries. From a base of fewer than 30 nurseries in 2004, Busy Bees had big growth plans. This posed risks for the Busy Bees IT team around management, control, support and security of voice and data systems and networks,…

Read More