Winners of the 2014 GP Awards Communications Provider of the Year Award and runners up in 2015, MPS has once again been shortlisted for the Communications Provider of the Year category at the 2016 Awards.
In addition to growing the number of medical practices that MPS supports with Healthcare Communications, the MPS Team has been helping streamline practice management processes including the introduction of Automated Patient Services such as Intelligent Call Queue Management, in turn providing patients with an enhanced experience and reducing stress levels for busy reception teams.
ISO 9001 accredited for over 23 years and as part of our on-going commitment to deliver first class service and support to our clients MPS was proud to announce this year that it was one of the very first organisations to upgrade its Quality Systems to the latest revision of ISO 9001:15 this year.
IP telephone systems from Mitel, Panasonic and NEC continue to feature in many of the GP surgery solutions installed, typically working with SIP trunks as opposed to conventional telephone lines (ISDN and analogue).
The awards dinner takes place on the 24th November 2016 at the Lancaster Hotel, London.