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Click To Call Us

  • Home
  • Solutions
    • Business Communications
    • Reduce Communication Costs
    • Enhance Productivity
    • Flexible Working
    • Healthcare Communications
    • Education Communications
  • Services
    • Telephone Systems
      • Mitel Telephone Systems
      • NEC Telephone Systems
      • Panasonic Telephone Systems
    • Cloud Telephony
      • Mitel MiCloud Telephony
      • Mitel MiCloud Office
      • Horizon Cloud Telephony
    • Mobile Communications
      • MPS Corporate Mobile
      • Enterprise Mobility Management
    • Data Networks
      • Wired and Wireless Networks
      • Internet Services
      • Wide Area Networks (WAN)
      • Unified Threat Management
    • IT Services
      • Windows Servers
      • Cloud IT Services
      • Microsoft Products
    • Calls and Lines
      • Analogue and Digital Lines
      • SIP Trunks
      • Inbound Telephony
  • Support
    • Professional Services
    • Telephone System Support
    • Telephone System Maintenance
    • IT Support Services
    • Training Services
  • About Us
    • The MPS Story
    • Testimonials
    • Case Studies
    • Careers at MPS
  • Partners
    • Mitel
    • NEC
    • Panasonic
    • Microsoft
    • Gamma
    • Wholesale Partners
    • O2
    • Symantec
    • Cisco
    • Dell
  • News
  • Contact Us

Category Archives: Service Update

EU Roaming Charges

O2 Travel & EU Changes Active from April 12th 2016

Mobile, Service UpdateBy miles@tcmarketing.co.uk13th April 2016

Changes to O2 Travel – April 12th 2016 From April 12th 2016 onward, O2 Travel customers will pay just £1.66 to make calls, send texts and use data whilst in selected O2 Travel destinations in Europe. What’s the maximum usage per day? 120 outbound minutes. 120 outbound texts. 50 MB data at full speed, but…

Customer Service Praised

Positive Feedback About Our Customer Service

Customer Service, Service UpdateBy miles@tcmarketing.co.uk29th February 2016

An unusual request from one of our customers… We recently received some positive feedback about our customer service from one of our customers, Disclosure Services, in the form of an email. It read like this: I’ve got an unusual request – I’m currently sourcing customer service training for our team to ensure that we are…

Connection Voucher Scheme Suspended

Connection Voucher Scheme Suspended – MPS Offers Funding

Service Update, Superfast BritainBy miles@tcmarketing.co.uk12th October 2015

The Government Connection Voucher Scheme was suspended as of 12th October 2015. The funds available to the Scheme are close to being fully committed hence Broadband Delivery UK’s decision to suspend the Scheme pending the Government’s Autumn Spending Review, the results of which will be announced on 25th November 2015. The fact that the £40M…

The end of ISDN?

Does BT’s Announcement Spell the End for ISDN?

Product News, Service UpdateBy miles@tcmarketing.co.uk27th September 2015

BT recently announced that by 2025 they anticipate all business users will have migrated onto their IP network enabling the ISDN network, which currently provides voice connectivity to the vast majority of UK businesses, to be ceased. The announcement aligns with BT’s vision of a single IP core network replacing all legacy networks and platforms…

Changes to Local Dialling

Changes to Local Dialling in Some Areas

Business News, Service UpdateBy miles@tcmarketing.co.uk3rd September 2014

Changes to Local Dialling in Some Areas From 1st October 2014 the way in which local numbers are dialled in five areas of the UK is changing in order to release more numbers as supplies are running low. The changes affect the following areas and area codes: Aberdeen (01224), Bradford (01274), Brighton (01273), Middlesbrough (01642)…

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