Changes to O2 Travel – April 12th 2016 From April 12th 2016 onward, O2 Travel customers will pay just £1.66 to make calls, send texts and use data whilst in selected O2 Travel destinations in Europe. What’s the maximum usage per day? 120 outbound minutes. 120 outbound texts. 50 MB data at full speed, but…
An unusual request from one of our customers… We recently received some positive feedback about our customer service from one of our customers, Disclosure Services, in the form of an email. It read like this: I’ve got an unusual request – I’m currently sourcing customer service training for our team to ensure that we are…
The Government Connection Voucher Scheme was suspended as of 12th October 2015. The funds available to the Scheme are close to being fully committed hence Broadband Delivery UK’s decision to suspend the Scheme pending the Government’s Autumn Spending Review, the results of which will be announced on 25th November 2015. The fact that the £40M…
BT recently announced that by 2025 they anticipate all business users will have migrated onto their IP network enabling the ISDN network, which currently provides voice connectivity to the vast majority of UK businesses, to be ceased. The announcement aligns with BT’s vision of a single IP core network replacing all legacy networks and platforms…
Changes to Local Dialling in Some Areas From 1st October 2014 the way in which local numbers are dialled in five areas of the UK is changing in order to release more numbers as supplies are running low. The changes affect the following areas and area codes: Aberdeen (01224), Bradford (01274), Brighton (01273), Middlesbrough (01642)…